Career Opportunities

See below for the current positions that Arctic Response is hiring.

Position:Administrative Assistant

      • Full-Time, permanent

Compensation: $25/hour


 Schedule: 40 hours/week


Location Base: 

      • Yellowknife, NT

Company and Job Description:

Arctic Response Canada Ltd. has been providing elite safety training to employees across numerous industries since opening our flagship Yellowknife office in 2001, and currently offers a catalogue of over 150 different field safety, industrial safety, first aid, and driver training programs. With an additional office in Edmonton and contract instructors across the country, our national reach has allowed our programs to become the national training standard for multiple federal government departments. At present, we employ over 35 full-time, part-time or casual employees.

The growth and success of Arctic Response Canada Ltd. is a result of the caliber of our team members, and their commitment to our vision of delivering only the highest standard of training. Our programs are designed to be challenging, realistic, relevant, and effective for our students.

Our clients are comprised of government employees (federal, provincial/territorial, municipal), Indigenous governments and organizations, private sector companies, and educational institutions. Adapting our instructional approach to meet the needs of individuals with diverse backgrounds, education, and experience while not compromising on our training standards has been a cornerstone of our company and an area in which we are committed to developing even further.


For more information on the company and the programs and services we offer, please visit


Position Summary: The Administrative Assistant role is critical to our success. As the demand for our training programs and operational services keeps our personnel extremely busy and travelling across the North, we rely heavily on our Administrative Assistant to provide stability, consistency, and support from the Yellowknife office. You will serve as the first impression of Arctic Response to our clients.



      • Greet and assist visitors, answer phones, receive and respond to emails from clients

      • Respond to student inquiries and process registrations

      • Manage training records including database

      • Perform basic invoicing, processing of payments via POS, issuing of receipts

      • Support instructors by preparing course materials and equipment prior to training and processing course paperwork following training

      • Booking flights, accommodations, vehicles, etc. for travelling personnel

      • Running errands as required (bank, post office, buying office/training supplies, etc.)

      • Shuttle staff to/from airport, hotels, etc.

      • Monitoring inventory of office and training materials

      • Potential growth into additional responsibilities such as business development, proposal writing, course, and curriculum development, instructing,

      • Additional reasonable responsibilities may evolve as required

Mandatory Requirements:

      • Highly organized and detail-oriented

      • Independent problem-solver

      • Must work well in a fast-paced, dynamic work environment

      • Extremely reliable, punctual, and professional

      • Able to successfully manage multiple job tasks with minimal direct supervision

      • Strong computer skills (MS Word, MS Excel, MS PowerPoint, MS Outlook, Adobe Acrobat, SharePoint, Google Chrome)

      • Excellent oral and written communication skills including attention to spelling and grammar

      • Great customer service skills

      • Prior work experience in a professional office environment

      • Grade 12 High School Diploma (minimum)

      • Class 5 Driver’s License

Preferred Requirements:

Arctic Response Canada Ltd. is willing to provide on-the-job training through formal certification and/or substantial experience in the following will be considered assets:

      • Firearms Possession and Acquisition License (PAL)
      • Intermediate First Aid

Additional Benefits of Employment:

      • Excellent employee benefits package (available following three-month probationary period)

      • Outstanding on-the-job training opportunities

Application Deadline:

Review of applications will begin immediately. Applications will be accepted until the position has been filled.


Interested? Please email resume and cover letter to:

Jessica Morris

NWT/NU Regional Manager

Arctic Response Canada Ltd.

Position:HVAC/Refrigeration Instructor and Mentor

      • Full-time


      • 3 months, with possibility of being permanent

Compensation: $72,880.00 – $89,075.00 per year

Location Base: 

      • Sherwood Park with frequent travel to remote northern locations

Company and Job Description:

As a member of our Mould Remediation crew, your primary role would be to teach/mentor the proper use and maintenance of HRV’s to residents in remote locations/communities. The HVAC/Refrigeration Instructor and Mentor is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, security, and fire protection.

The HVAC/Refrigeration Instructor and Mentor has a minimum 6 years of experience and holds a valid Certificate of Qualification issued by the province of Alberta or other provincial/territorial regulator.

This work is in remote locations in Canada. While a candidate may be based in Alberta or another location, it is expected that candidates will travel and complete work for weeks at a time in remote locations.

Essential Functions: For this position, we are looking for individuals with:

      • Provide instruction of Arctic Response programs, with initial priority of industrial safety related courses. These include, but are not limited to:
          • WHMIS / TDG

          • First Aid

          • Confined Space

          • Fall Protection

          • Spill Response

      • Assist in client curriculum design and development. This can include:
          • Carrying out research into legislative requirements, recognized standards and best practices

          • Building lesson plans and training materials

          • Defining safe work procedures in accordance with the company Health and Safety policy

      • Travel to and deliver training from Arctic Response locations, client locations and outlying communities
      • Ensure the safety of all candidates, staff and authorized visitors of Arctic Response training and operations
      • Ensure all equipment and supplies necessary for training are well maintained, controlled and appropriate for the task
      • Fully comply with Arctic Response Terms of Employment policy
      • Where trained and qualified, provide safety overwatch and operational support to client organizations
      • Assist in the marketing of courses and operational services to potential clients
      • Ensure the general upkeep and housekeeping of company equipment and facilities


      • Install & Troubleshoot all air conditioning, heating and related equipment


      • Ability to develop effective working relationships with colleagues, students, and clients in a team environment

      • Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection

      • Respond to routine and on-demand service requests and performs preventative and corrective maintenance activities at assigned facility

      • Perform regular monitoring, inspection, preventative, and corrective maintenance to ensure facility uptime and safety objectives are met, uninterrupted client operation and asset integrity of assigned facility is maintained

      • Monitor assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and systems monitoring

      • Assist in the implementation of preventative maintenance (PM) program. Ensure that deficiencies are identified, recorded, and escalated, and that related documentations are maintained

      • Maintain accurate inventory of all assigned tools/equipment and arrange for repair and replacement where required


      • Participate in and assist with facility-related projects

      • Ensure compliance to corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements

Job Specifications:

Mandatory Requirements:

      • HVAC/Refrigeration Technician license

      • Minimum of 6 years’ experience required as a licensed HVAC/Refrigeration Technician

      • Ability to maintain building mechanical and other system troubleshooting and resolution skills.

      • Current knowledge of and compliance with, fire, safety and building codes and standards and ability to research and apply related codes and standards.

      • Strong client-service orientation along with a high sense of urgency

      • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

      • Mentoring skills required to support resident member maintenance technician’s development.

      • Clean Criminal Record Check

      • Valid drivers’ license

Preferred Requirements:

      • Ability and desire to expand areas of expertise and develop new capabilities
      • Competent and familiar with Microsoft Office programs (Word, Excel, PowerPoint)

Physical Demands:

      • Must be able and willing to work shifts
      • Must be willing to wear Personal Protective Equipment

Work Environment:

This work is in remote locations in Canada. While a candidate may be based in Alberta or another location, it is expected that candidates will travel and complete work for weeks at a time in remote locations.

Review of applications will begin immediately. Applications will be accepted until the position has been filled. Permanent, full-time employment may be available to the suitable candidate(s) in 2023.

Interested? Send resume and two references to: